Policies
Shipping Policy
Delivery timelines, charges, insurance and customs for TheJewelryChoice orders in India and worldwide.
Last updated · August 2026
Where we ship
We deliver to all serviceable pincodes within India, and to almost every country worldwide.
Charges
Shipping is free and fully insured on every order within India, with no minimum. International shipping is quoted at checkout based on destination and weight, and is also fully insured for the value of the piece.
We are prepaid only. Cash on delivery isn't offered — for high-value jewellery it materially increases loss in transit, and the insurance cost of covering it would end up inside our making charges. We accept UPI, cards, netbanking and EMI.
Timelines
| Destination | Dispatch | Delivery |
|---|---|---|
| India, in stock | Within 2 business days | 3–6 business days |
| International, in stock | Within 2 business days | 7–14 business days |
| Custom size | 7–10 business days | As above, after dispatch |
| Made to order | 3–5 weeks | As above, after dispatch |
International orders, duty and customs
Prices on this site do not include import duty, VAT, GST or any other charge levied by the destination country. Those are set by your government, collected by the courier on delivery, and are the customer's responsibility.
We declare every shipment accurately, at its full value. We will not under-declare a parcel or mark it as a gift — that is customs fraud, it voids the insurance, and if the parcel is lost you would have no recourse.
If a parcel is refused or abandoned at customs, we refund the value of the goods once the piece is returned to us, less the shipping actually incurred both ways.
Insurance and handover
Every shipment is insured for its full value until it reaches you. Domestic deliveries require an OTP and a photo ID matching the name on the order. We cannot leave jewellery with neighbours or security desks.
Tracking
A tracking link is emailed and messaged to you at dispatch. You can also check status at any time under Track your order, or under My Account → Orders if you have an account. We ship with Blue Dart, Delhivery, DTDC, India Post and Shiprocket domestically, and DHL, FedEx, Aramex or UPS internationally.
Delays
Weather, strikes, customs and courier disruptions can occasionally push timelines. We'll contact you proactively if your order is affected. Write to rohitrudakiya366@gmail.com with your order number for any delivery concern.